FAQs

General Questions

Do I need a referral from my GP?

A referral ensures that there is clear communication between our practice & your GP regarding your medical history & ongoing care. It also helps us with any relevant medical history we may require. A referral also allows our practice to claim the Medicare rebate on the fees for your consultation, biopsies and other medical procedures. If you attend an appointment without a referral you will not be able to claim the Medicare rebate.

What if my referral is urgent in nature?

All referrals are required to be either faxed or emailed to our practice, these referrals are then triaged by our practice nurses and categorized by urgency. If you feel your referral needs immediate action please asked your referring GP to call our practice to discuss an appointment booking.

How long does my referral last?

A standard GP referral referral expires after 12 months. A referral from a Medical Specialist expires after 3 months. To be eligible for the Medicare rebate for your consult you will require a new referral if your previous referral has expired.

Can I claim fees on my private health insurance:?

Unfortunately Health Insurance only covers medical services performed in Hospital. Rebates are available for patients who hold a valid medicare card.

How long is the waiting list?

Due to the high demand on our services we do have extensive waiting lists for appointments. We do prioritise the urgency of the appointment type and endeavour to provide appointments to our patients as soon as we have appointments available.

What are the Consult Fees?

The fees for consults with our highly trained specialists are reflective of the high standard of care & service we provide. We are a private billing practice & bulk billing is not available at our practice, However we do bulk bill all pathology.The medicare rebates are available for patients who hold a current Medicare card, we are able to claim these rebates on the day and process the rebate back to the patients bank account that is registered with medicare.

Dermatology Fees:
– Consultation: $220
– Skin biopsy: $100
– Procedure Fees Range between $300 – $600 out of pocket depending on the type of surgical procedure required.

For cosmetic price guides please see our Cosmetic & Laser page.

Cancel Policy & Non Attendance Policy

When is a cancellation classified as a late cancellation?

We respectfully request 24 hours notice if you are unable to attend your appointment.

Will I be charged for a late cancellation?

Due to the difficulty of filling last-minute cancellations,If your appointment is not fulfilled, it will be necessary to charge a $50 fee for missed appointments or last-minute cancellations.