If you’re unsure which clinic or appointment type you need, give us a call – our friendly reception team will guide you to the right practitioner.
(03) 9740 2409
- Press 1 for Skin Cancer Clinic or Dermatology
- Press 2 for Cosmetic & Laser Appointment
(03) 9740 2889
Building 3: 39 Station Street, Sunbury VIC 3429
Dr Bonnie Swan, Dr Ryan Toholka, Dr Emma Veysey and A/Prof Patrick Mahar, Dr Claire Felmingham, Dr Holly Sexton, Dr Seamus McWhirter & Dr Meghana Paranjape
Hours:
Monday – Friday: 7:00am – 5:00pm
Saturday/Sunday: Closed
Closed all public holidays
Building 2: 35 Station Street, Sunbury VIC 3429
Dr Maged Boules, Dr Monica Narula, Dr James Al-Israel and Dr Laxmi Iyengar
Hours:
Tuesday – Friday: 8.30am – 5.00pm
Saturday/Sunday: Closed
Closed all public holidays
Building 1: 115 O’Shanassy Street, Sunbury VIC 3429
Dr Belinda Welsh, Dr Cara McDonald, Dr Ali Joboory, Dr Perri Chambers, Dr Shammi Akther, Cosmetic Nurses and Dermal Therapists.
Hours:
Monday – Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 7:30pm
Friday: 9:00am – 5:30pm
Saturday: 8:15am – 12pm
Sunday: Closed
Closed all public holidays
Richmond rooms: 650 Bridge Consulting Suites:
Level 2, 650 Bridge Road Richmond, VIC 3121
Dr Cara McDonald also consults in Richmond; however, all cosmetic and laser treatments are performed at our Sunbury locations.
Hours:
Tuesdays (fortnightly): 9.30am – 3:00pm
Closed all public holidays
For all media, brand and partnership enquiries, please contact our Cosmetic Team Leader, Caitlin, on: caitlinc@completeskinspecialists.com.au.
Pharmaceutical reps who wish to make an appointment with one of our doctors must submit a request via email to our nursing team on: nurse@completeskinspecialists.com.au. The email should include the reason for the appointment and any relevant information and/or literature for our doctors to review. Please note, we do not make these type of appointments via phone or clinic drop-in.
At Complete Skin Specialists, we value patient feedback and are committed to providing safe, respectful, and high-quality care. We welcome feedback on your experience, whether positive or constructive, as it helps us continue to improve our services.
All feedback submitted is reviewed by senior management. Where appropriate, we may contact you to discuss your feedback further. If follow-up is required, we aim to respond within 2–3 business days.
Our feedback form allows you to share:
– What worked well during your visit
– Any concerns you experienced
– Suggestions to improve patient care and communication
All feedback is treated confidentially and respectfully.
Although we make every effort to manage and resolve feedback through our internal processes, patients are entitled to seek independent review if they believe further escalation is required. This may include contacting the Health Complaints Commissioner (HCC), the Australian Health Practitioner Regulation Agency (AHPRA), or the relevant professional registration board, such as the Medical Board of Australia.
